In a new research project, brand activation agency Decide has collaborated with Gorilla and Prolific to run a controlled study, putting mobile-friendly persuasion to the test. Using Gorilla’s Shop Builder, they created an experiment simulating the complete e-commerce experience with customisable products, nudges, discounts, and more.
With 44% of online purchases happening on mobile in 2023, it’s clear that shopping habits are shifting. But here’s the catch - principles that work on laptops can fall flat on mobiles. For instance, when a list of products is viewed one at a time rather than in a grid, using a flashing image to highlight one product is less likely to be effective. Shop Builder allowed the team at Decide to test this experimentally.
Curious to know what the study revealed? Experts Gareth J. Harvey (Decide), Jo Evershed (Gorilla), and Andrew Gordon (Prolific) discuss the results and their own insights on how online research can drive commercial success.